Urgent Business
Customer Success Manager
New York City
Full-Time
Yearly Compensation
USD 60-90K
Experience
5-8 years
Position
Mid
Tech Stack
Skills you'll need to perform
We’re looking for smart can-do folks that can come in and contribute immediately.
Customer Relationship Management (CRM)
5+ years
Team Leadership
5+ years
Account Management
5+ years
Customer Support Operations
Data Analysis
Conflict Resolution
Interview process
1.
Intro Call
with HR Partner
Discussion on previous projects, deep dive on technical contributions and problem solving excercises
2.
Take Home Assignment
This round will be focused on your writing skills
3.
Team Interview
with Peers
Discussion on previous projects, your working style and problem solving exercises
4.
HR Round
with HR Lead
Discussion on CTC, document collection and next steps
Interview Fit
The Ideal Candidate
We'll use the following criterion to shortlist and select candidates for this opportunity.
Skillset Fit
Required
Experience with similar domain
Not Important
Startup Experience
Required
Prestige of University
Not Important
Prestige of recent employers
Matters
Why join us?
We take on challenging problems everyday and discover increasingly creative ways to solve them. Join our mission-driven team and make a real impact! Learn why joining us could be your best decision to further your career.
Impact the product
Impactful product serving millions of customers everyday
Learning opportunities
We hire only the best talent so you’ll have plethora of opportunities to learn from your peers.
Benefits & Perks
Top class employee benefits including Flexible work timings, Health Insurance, ESOPS & more.
Fantastic work environment
Startup-vibe with the security of a larger company
